Terms & Conditions
Refund & Cancellation Policy
Jaspal Tour and Travels
(Operating as South Delhi Cab Services)
At South Delhi Cab Services, we understand that travel plans can change. This Refund & Cancellation Policy explains how cancellations and refunds are handled when you book a cab with us.
Cancellation Policy
Customers can cancel their cab booking by calling or informing us via email.
Cancellations made well in advance may not attract any cancellation charges.
Last-minute cancellations may be subject to cancellation fees.
If the customer does not show up at the pickup location, it will be treated as a no-show, and no refund will be provided.
Refund Policy
Refunds are applicable only for eligible cancellations as per our cancellation rules.
Any applicable refund will be processed after deducting cancellation or service charges, if any.
Refunds are issued using the original payment method whenever possible.
Processing of refunds may take 5–7 working days, depending on the payment method or bank.
Non-Refundable Situations
Refunds will not be provided in the following cases:
No-show at the pickup location
Cancellation after the cab has reached the pickup point
Delay caused by traffic, weather, or road conditions
Trip interruption due to customer behavior or rule violation
Booking Modifications
Changes to pickup time, date, or location depend on availability.
Fare difference may apply if the booking details are changed.
Repeated changes may be treated as cancellation.
Service Interruptions
South Delhi Cab Services is not responsible for delays or cancellations due to unforeseen circumstances such as natural disasters, strikes, road closures, or government restrictions. In such cases, refunds may be provided at our discretion.
Important Notes
All cancellation and refund decisions made by South Delhi Cab Services are final.
This policy applies to all cab bookings unless stated otherwise at the time of booking.
Changes to Policy
South Delhi Cab Services reserves the right to update or modify this Refund & Cancellation Policy at any time. Updated policies will be posted on our website.
Contact Us
For cancellation or refund-related queries, please contact us:
Jaspal Tour and Travels
(South Delhi Cab Services)
📍 Address: 71-H, New Khanna Market, DIZ Area, Gole Market, New Delhi
📞 Phone: +91 96502 14713
📧 Email: infosouthdelhicabservice.com